The AI Property Manager
That Never Sleeps.
PropSala handles 2 AM emergencies, translates tenant requests in real-time, and proactively protects your properties from weather damage — all via SMS. No apps for your tenants to download.
No credit card required. Cancels anytime.
Benchmarks & how PropSala helps
From text to fixed — in 3 steps
No calls. No back-and-forth. No app download. The AI handles everything in between so you don't have to.
The "No App Required" difference
Your tenants never download an app, create an account, or learn a new tool. They just text a dedicated number — exactly like texting a friend. Works on any phone, including flip phones.
Tenant texts the issue
They text your dedicated Twilio number. AI responds instantly, gathering all the details through smart follow-up questions.
AI triages & estimates cost
Severity classified. Cost estimated. Unnecessary dispatches prevented. Emergency? You're notified immediately.
Preferred contractor dispatched
AI automatically dispatches your preferred contractor via SMS. Tenant gets a live tracking link — no phone tag required.
Three features your portfolio
can't afford to be without
Built specifically for operators with 10–100 doors who are tired of managing repairs through messy group chats and spreadsheets.
The Universal Translator
Tenants text in Spanish. Contractors read it in English. PropSala bridges the language gap in real-time, eliminating the costly miscommunications that turn $80 repairs into $800 ones.
Proactive Asset Protection
Don't wait for things to break. PropSala automatically texts tenants during freeze warnings to drip faucets, and runs automated HVAC filter replacement campaigns — protecting your NOI before damage happens.
- ✓ Freeze warning → pipe protection alerts
- ✓ Seasonal HVAC filter reminders
- ✓ Smoke alarm check campaigns
- ✓ Tenant reward points for completion
The SMS Proxy Shield
Keep your personal number private. PropSala provides a secure SMS bridge between tenants and contractors — logging every single text for your legal protection and eliminating he-said-she-said disputes.
- ✓ Your personal number stays hidden
- ✓ Full audit log of every message
- ✓ Legal-grade time-stamped records
- ✓ Tenant-to-contractor relay
Who is PropSala for?
One platform — three distinct use cases. Pick the one that fits your operation.
Stop the late-night texts.
Built for independent landlords and property managers with 10 to 100 doors. AI triages leaks, prevents unnecessary dispatches, and runs automated preventive maintenance — so you stop fielding calls at midnight.
- ✓ 24/7 AI intake — no phone tag, no missed repairs
- ✓ Freeze & weather alerts sent to tenants automatically
- ✓ AI dispatches your preferred contractor via SMS
- ✓ Tenant reward points for completing preventive tasks
5 min
to set up and connect your first property
$0
to protect up to 3 units — free forever
"My tenants text in and everything shows up in the dashboard. I stopped getting 11pm calls about leaky faucets — the AI handles the back-and-forth and dispatches my plumber automatically."
"The preventive alerts alone are worth it. Last winter PropSala sent a freeze warning to all my tenants two days before the storm. Zero pipe issues. That's thousands of dollars protected."
"Half my tenants speak Spanish. Before PropSala, I was using Google Translate on every text. Now the AI handles it instantly and my contractor shows up knowing exactly what's wrong."
Every competitor either lacks AI, charges per-unit fees, or requires a 200-unit minimum
PropSala is the only AI-native maintenance platform built specifically for the 10–100 unit operator.
| Platform | AI Triage | SMS Two-Way | Preventive | Starting Price | Min Units |
|---|---|---|---|---|---|
| PropSala | ✓ Yes | ✓ Yes | ✓ Yes | $0 free / Pro $29/mo (25 units) | 1 unit |
| Hemlane | ✗ | ✓ | ✗ | $28 + $20/unit | 1 unit |
| DoorLoop Pro | Add-on only | ✓ | Basic | $119/mo | 1 unit |
| AppFolio | ✓ | ✓ | ✓ | $280/mo min | 200+ units |
| TurboTenant / Avail | ✗ | ✗ | ✗ | $0–$12/mo | 1 unit |
Pricing as of early 2026. Hemlane Essential tier. DoorLoop annual billing.
Pricing that grows with you
Start free. Upgrade when you're ready. No per-unit surprise fees — one flat price per plan.
Starter
For landlords just getting started
$0 /mo forever
No credit card required
- ✓ Up to 3 units
- ✓ AI maintenance intake via SMS
- ✓ Contractor directory
- ✓ Tenant & contractor management
- ✓ Maintenance dashboard
- – Preventive schedules
- – Weather alerts
Pro
For growing portfolios up to 25 units
$29 /mo
$290/yr — save $58 with annual billing
- ✓ Everything in Starter
- ✓ Up to 25 units
- ✓ Preventive maintenance schedules
- ✓ Weather-triggered freeze alerts
- ✓ AI contractor matching & dispatch
- ✓ Tenant reward points program
- ✓ Priority email support
Premium
For portfolios up to 100 units
$79 /mo
$790/yr — save $158 with annual billing
- ✓ Everything in Pro
- ✓ Up to 100 units
- ✓ Dedicated onboarding call
- ✓ White-glove contractor vetting
- ✓ Advanced analytics & reporting
- ✓ Custom preventive task templates
- ✓ Priority phone & chat support
How does PropSala compare to one missed repair?
The average cost of an emergency plumbing call is often cited around $350–$600 in U.S. industry surveys (your market may differ). Catching a slow leak before it becomes an emergency can avoid that entire bill — which is why PropSala pairs proactive reminders with fast SMS triage.
Common questions
Do my tenants need to download an app?
No. Tenants text a dedicated phone number — that's it. No smartphone required, no account creation, no download. It works on every phone made in the last 20 years, including flip phones.
How does the 30-day free trial work?
Sign up for any paid plan and you get 30 days free — no credit card needed to start. If you don't love it, cancel before day 30 and you won't be charged. The Starter plan (up to 3 units) is free forever with no trial period at all.
What if it's a genuine emergency at 2 AM?
PropSala detects emergency keywords (gas smell, flooding, no heat in winter, electrical fire) and immediately escalates — notifying you by SMS and providing your emergency contacts to the tenant within seconds. You wake up informed, not surprised.
Can I use my own contractors?
Absolutely. Add your trusted contractors to your personal directory — they get priority dispatch on every job. PropSala's AI contractor discovery is a supplement for when your preferred contractor isn't available, not a replacement.
Is there a per-unit fee or hidden charges?
No per-unit fees. No setup fees. No transaction fees. You pay the flat monthly rate — that's it. Twilio SMS costs are included in your plan. The only "extra" is if you need more than 100 units (contact us for custom pricing).
Takes 5 minutes to set up.
Let AI handle your next late-night leak.
Join landlords, home builders, and contractors who've replaced messy group chats with one intelligent SMS platform.
Free plan stays free forever. No credit card required. Cancel anytime.